Error code
HP 13.20
HP13.20
Printer Error Code· An error or status code shown on a printer's display or its software.
What it means
A paper jam is present in the printer.
How to fix it
- Open the printer and gently remove all jammed paper including any torn pieces.
- Check all trays and paper path rollers.
- Close all doors firmly before retrying.
Not affiliated with HP. Answer summarized from the manufacturer's manual linked above; consult that source for the authoritative procedure.
More HP codes
- 13.03A paper jam occurred in the tray or paper path
- 10.00.00The supply is not properly installed or is missing
- 10.10.00Supply memory error - the printer cannot read the cartridge memory chip
- 49A firmware error occurred and the printer cannot continue
- 49.4C02A firmware or communication error halted the printer
- 50.4CA fuser error occurred
- 52.00A scanner motor error or scan assembly fault occurred
- 59.00.F0The intermediate transfer belt motor stalled or the ITB is stuck
- 59.F0A transfer or motor assembly error occurred
- 79A firmware error occurred in the printer
- 79.00FEA firmware communication error occurred