Error code
Nintendo Switch 2123-1502
NINTENDO SWITCH2123-1502
Game/Platform Error· An error code shown by a game or gaming platform/launcher.
What it means
The console could not maintain a persistent connection to the Nintendo servers while downloading or launching software..
How to fix it
- Select Continue to attempt the download again a few times.
- Restart the console.
- Clear the cache on the console.
- Test your Internet connection to confirm the console is still online.
Not affiliated with Nintendo Switch. Answer summarized from the manufacturer's manual linked above; consult that source for the authoritative procedure.
More Nintendo Switch codes
- 2124-4007The console has been permanently banned from connecting online due to a breach of the user agreements.
- 2124-4508The console has been permanently banned from connecting online due to a breach of the user agreements.
- 2002-0001An error occurred during startup or download related to the microSD card or system software.
- 2005-0003Software could not be downloaded to the console.
- 2101-0001An error occurred while using the console, indicating an internal hardware communication fault.
- 2110-1100The console was unable to find a network matching any of its saved Internet connection settings.
- 2110-1118Wireless communication is not currently available because the console encountered a Wi-Fi error.
- 2110-2003An error occurred when the console attempted to initially connect to the wireless router prior to obtaining an IP address.
- 2110-2999An error occurred when the console attempted to obtain an IP address from the network.
- 2110-3127The console encountered a potential issue related to the DNS being used.
- 2137-8006The connection timed out during a download.
- 2137-8056The console was unable to communicate with the server when downloading or accessing the eShop.