Error code
Riot VAL 31
RIOTVAL 31
Game/Platform Error· An error code shown by a game or gaming platform/launcher.
What it means
Failed to get player name information.
How to fix it
- Restart the Riot Client.
- check the VALORANT status page.
- relaunch VALORANT.
- submit a support ticket if it persists.
Not affiliated with Riot. Answer summarized from the manufacturer's manual linked above; consult that source for the authoritative procedure.
More Riot codes
- VAL 0VALORANT hit a connection error talking to Riot services
- VAL 1VALORANT hit a connection error talking to Riot services
- VAL 152Hardware ID ban
- VAL 19There is a problem with the Riot Client
- VAL 29A network issue is blocking VALORANT
- VAL 33The Riot Client process was closed
- VAL 39The server is unavailable
- VAL 4Your Riot ID display name is invalid
- VAL 43A system has timed out
- VAL 44Vanguard did not initialize
- VAL 45Vanguard requires a reboot
- VAL 46Platform downtime