Error code
Steam -138
STEAM-138
Game/Platform Error· An error code shown by a game or gaming platform/launcher.
What it means
Steam's embedded browser cannot load a page — displays "Error Code: -138 Failed to load web page (unknown error)"..
How to fix it
- Temporarily disable third-party firewall/antivirus.
- Clear Steam browser cache and cookies in Steam > Settings > Web Browser.
- Restart Steam.
- Switch Steam to Big Picture mode then back to Desktop mode.
- Flush DNS.
- Reinstall Steam if the issue persists.
Not affiliated with Steam. Answer summarized from the manufacturer's manual linked above; consult that source for the authoritative procedure.
More Steam codes
- -130Steam's built-in browser fails to load a page — displays "Error Code: -130 Failed to load web page (unknown error)".
- -101Steam cannot connect to its servers — commonly seen in the Steam store or at startup.
- 105Steam cannot load the store or community pages — displays "Unable to connect to server".
- 107A Steam Wallet transaction or redemption fails — EResult 107 (InsufficientFunds).
- 118Steam cannot connect to the server — displays "Unable to connect to server. Server may be offline or you may not be connected to the internet."
- 16A game fails to launch — the error message is "Operation timed out (Error Code: 16)".
- 17A player is banned from VAC-secured servers — displayed as "VAC banned" (EResult 17).
- 51A game fails to launch with "Game failed to start (Error Code: 51)".
- 53Steam displays "The Steam servers are too busy to handle your request (Error Code: 53)" but the servers are often not the real cause.
- 54A game download or update stops with "Not enough disk space (Error Code: 54)".
- 6The Steam client logs out with "You have been logged on from another location" — corresponding to EResult 6 (LoggedInElsewhere).
- 63Steam Guard requires an email code to log in — displays "You need to provide a Steam Guard email code in order to log on" (EResult 63).