Error code
PlayStation WS-37469-9
PLAYSTATIONWS-37469-9
Game/Platform Error· An error code shown by a game or gaming platform/launcher.
What it means
The console failed to connect to the server..
How to fix it
- Check the PlayStation status page for outages.
- Power down the router and wait at least 5 minutes before restarting.
- Try again later.
Not affiliated with PlayStation. Answer summarized from the manufacturer's manual linked above; consult that source for the authoritative procedure.
More PlayStation codes
- WS-116331-5Access to PlayStation has been temporarily suspended on this account.
- WS-116332-6Access from this PS5 console may be prohibited or temporarily unavailable.
- CE-107872-5There is not enough free storage space on the PS5 console.
- CE-107928-7An error stopped the game from downloading on the PS5 console.
- CE-30005-8An error occurred while accessing the Hard Disk Drive or Blu-ray/DVD Drive.
- CE-32869-8The application could not start because its data is invalid and the database may be partially corrupted.
- CE-32894-6The connection to the server has been lost.
- CE-34305-5The console failed to read information from the Hard Disk Drive.
- CE-34335-8No Hard Disk Drive was detected in the console.
- CE-34878-0An error occurred with the game or application and it has closed.
- CE-35340-5The service may currently be under maintenance.
- CE-36329-3An error has occurred with system software.