PlayStation error codes
35 codes — tap one for its meaning, causes, and fix steps.
- CE-107872-5There is not enough free storage space on the PS5 console.
- CE-107928-7An error stopped the game from downloading on the PS5 console.
- CE-30005-8An error occurred while accessing the Hard Disk Drive or Blu-ray/DVD Drive.
- CE-32869-8The application could not start because its data is invalid and the database may be partially corrupted.
- CE-32894-6The connection to the server has been lost.
- CE-34305-5The console failed to read information from the Hard Disk Drive.
- CE-34335-8No Hard Disk Drive was detected in the console.
- CE-34878-0An error occurred with the game or application and it has closed.
- CE-35340-5The service may currently be under maintenance.
- CE-36329-3An error has occurred with system software.
- CE-37700-7The download was canceled because the content is not available on the PlayStation Store.
- CE-41839-5An error occurred with the game or application.
- E-8200002EThe credit card on file is not valid.
- E-82000113The voucher code could not be redeemed, as the system was unable to verify it.
- E-82000171The credit card on file is invalid.
- NP-31736-0The application is trying to connect to a user who has logged out.
- NP-31952-0The network connection has timed out.
- NP-34957-8There was a problem connecting to the server.
- NP-34993-8The console cannot connect to the server.
- NP-35000-8PlayStation Network is currently undergoing maintenance.
- NP-36006-5Your trophy data may be corrupted.
- NP-37667-9The Share Play connection was lost because the network connection became unstable.
- NP-40833-8There was an error connecting to the server.
- NW-102636-8The connection to PlayStation timed out on the PS5 console.
- NW-31194-8There was a problem with the Internet connection on the PS4.
- NW-31201-7The console could not connect to the network.
- NW-31294-9The connection timed out due to an unstable wireless connection.
- NW-31374-8The connection timed out.
- NW-31473-8The server connection failed due to a network timeout.
- SU-101337-5The PS5 console may not have started properly.
- SU-30746-0The system software update failed.
- WC-34891-5The credit card information provided is invalid.
- WS-116331-5Access to PlayStation has been temporarily suspended on this account.
- WS-116332-6Access from this PS5 console may be prohibited or temporarily unavailable.
- WS-37469-9The console failed to connect to the server.