EA error codes
17 codes — tap one for its meaning, causes, and fix steps.
- Code: Leaf (Apex Legends)Apex Legends disconnects with the message "Connection to server timed out (Code: Leaf)."
- Code: Net (Apex Legends)Apex Legends disconnects mid-game with "Connection to server timed out (Code: Net)."
- Code: Snake (Apex Legends)Apex Legends rejects your connection with "Code: Snake — your client has been banned from this server."
- Code: Wheel (Apex Legends)Apex Legends disconnects during or after matchmaking with a connection timeout.
- Connecting to Ultimate Team is not possible (EA Sports FC)EA Sports FC / FIFA blocks access to Ultimate Team mode with a connection error.
- EC:10000The EA App shows "Something went wrong — there is a problem with your account."
- EC:10001The EA App cannot authenticate your account and will not let you log in.
- EC:10005The EA App shows "We couldn't log you in because the network failed to do its network thing."
- EC:104EA App background services have crashed and the app cannot start.
- EC:10500The EA App shows "Something went wrong — you will need to log in again."
- EC:201The EA App cannot connect to EA servers on launch.
- Error Code 1 (Battlefield 1)Battlefield 1 shows "An unknown error occurred. Error code: 1" when trying to join a server.
- Error Code 100 (Apex Legends)Apex Legends cannot confirm your account with EA's authentication servers.
- Error Code 110 (Apex Legends)Apex Legends shows "Unable to complete EA account sign-in [Code 110]" and blocks entry to a match.
- Error Code 2002G (Battlefield 2042)Battlefield 2042 shows "Unable to load persistence data" and prevents joining a match.
- Unable to connect to EA serversA generic across-game error indicating the game or EA App cannot reach EA's online services.
- Your credentials are incorrect or have expiredThe EA App or EA website rejects your login with "Your credentials are incorrect or have expired. Please try again or reset your password."