Error code
EA Your credentials are incorrect or have expired
EAYour credentials are incorrect or have expired
Game/Platform Error· An error code shown by a game or gaming platform/launcher.
What it means
The EA App or EA website rejects your login with "Your credentials are incorrect or have expired. Please try again or reset your password.".
How to fix it
- mistyped password.
Not affiliated with EA. Answer summarized from the manufacturer's manual linked above; consult that source for the authoritative procedure.
More EA codes
- Code: Leaf (Apex Legends)Apex Legends disconnects with the message "Connection to server timed out (Code: Leaf)."
- Code: Net (Apex Legends)Apex Legends disconnects mid-game with "Connection to server timed out (Code: Net)."
- Code: Snake (Apex Legends)Apex Legends rejects your connection with "Code: Snake — your client has been banned from this server."
- Code: Wheel (Apex Legends)Apex Legends disconnects during or after matchmaking with a connection timeout.
- Connecting to Ultimate Team is not possible (EA Sports FC)EA Sports FC / FIFA blocks access to Ultimate Team mode with a connection error.
- EC:10000The EA App shows "Something went wrong — there is a problem with your account."
- EC:10001The EA App cannot authenticate your account and will not let you log in.
- EC:10005The EA App shows "We couldn't log you in because the network failed to do its network thing."
- EC:104EA App background services have crashed and the app cannot start.
- EC:10500The EA App shows "Something went wrong — you will need to log in again."
- EC:201The EA App cannot connect to EA servers on launch.
- Error Code 1 (Battlefield 1)Battlefield 1 shows "An unknown error occurred. Error code: 1" when trying to join a server.