Error code
PlayStation NW-31294-9
PLAYSTATIONNW-31294-9
Game/Platform Error· An error code shown by a game or gaming platform/launcher.
What it means
The connection timed out due to an unstable wireless connection..
How to fix it
- Run Settings > Network > Test Internet Connection.
- Power cycle the router (off for 5 minutes).
- Connect via a wired LAN cable.
- Try connecting to a different network to isolate the issue.
Not affiliated with PlayStation. Answer summarized from the manufacturer's manual linked above; consult that source for the authoritative procedure.
More PlayStation codes
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- NW-31201-7The console could not connect to the network.
- NW-31374-8The connection timed out.
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- CE-34335-8No Hard Disk Drive was detected in the console.