Error code
PlayStation NW-31473-8
PLAYSTATIONNW-31473-8
Game/Platform Error· An error code shown by a game or gaming platform/launcher.
What it means
The server connection failed due to a network timeout..
How to fix it
- Check the PlayStation status page.
- Restart the PS4 and use a wired connection.
- Move PS4 closer to the router.
- Power cycle the router (off for 5 minutes).
- Retry later if the network line is congested.
Not affiliated with PlayStation. Answer summarized from the manufacturer's manual linked above; consult that source for the authoritative procedure.
More PlayStation codes
- NW-102636-8The connection to PlayStation timed out on the PS5 console.
- NW-31194-8There was a problem with the Internet connection on the PS4.
- NW-31201-7The console could not connect to the network.
- NW-31294-9The connection timed out due to an unstable wireless connection.
- NW-31374-8The connection timed out.
- CE-107872-5There is not enough free storage space on the PS5 console.
- CE-107928-7An error stopped the game from downloading on the PS5 console.
- CE-30005-8An error occurred while accessing the Hard Disk Drive or Blu-ray/DVD Drive.
- CE-32869-8The application could not start because its data is invalid and the database may be partially corrupted.
- CE-32894-6The connection to the server has been lost.
- CE-34305-5The console failed to read information from the Hard Disk Drive.
- CE-34335-8No Hard Disk Drive was detected in the console.